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Preparing for your tour

 

1. What type of Clothing should we take?

During summer months, it is advisable to wear light garments and perhaps keep a light jacket or sweater as well as an umbrella.
For tours that have a lot of walking please take comfortable walking shoes such as trainers. This is especially for tours to Italy or tours that include Disneyland.
For tours that include excursions to mountaintops such as Mt. Titlis or Mt. Jungfrau, please take closed shoes rather than sandals etc, shoes that have grip would be most suitable, as well as this please ensure you carry a light jacket or jumper with you can wear whilst visiting the mountains.

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2. Should I carry sandals?

You may take sandals with you to wear in the evenings. However it is not advised to wear sandals when going to the mountains. Please ensure they are comfortable to walk in.

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3. What currency do I need?

You will need Euros for most of Europe, for Switzerland you will require Swiss Francs. For other destinations please see "other information" under the tour you are booking on. Alternatively you can call our sales team who will advise you further.

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4. How much currency should I take?

Star Tours’ advices passengers to exchange any spending money for their holiday before they travel. Whilst on tour it is very inconvenient and often not possible. Also not all places of interest passengers will be visiting will have ATM machines or accept credit/debit cards.
We recommend that as a minimum, passengers should carry the equivalent of £20 pounds in local currency per person per day for personal expenses.

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5. What is the baggage allowance?

Star Tours operates a luggage handling service under which the driver will load and unload one piece of luggage per person from the coach (weighing up to a maximum of 20kg, and not exceeding dimensions of 90 x 75 x 43cm / 35.5 x 29.5 x 16ins). It will be the passenger's responsibility to carry their luggage to and from the coach as well as their hotel room. In addition, they are also entitled to carry one piece of hand luggage (weighing up to a maximum of 7kg, and not exceeding dimensions of 20 x 20 x 48 cm / 8 x 8 x 19 inches), which can fit under their seat or in the overhead compartment.
It is advisable for one passenger to carry a small handbag/backpack in between their group in which they can carry essentials like water, tissues, cameras etc. as any luggage placed in the lockers can only be accessed at the Hotel/final point. If you check in extra baggage, or baggage beyond the limits outlined here an additional fee of £5 per bag per day will apply (subject to availability). All baggage is placed at the owner's risk, and Star Tours or its partners accepts no liability for loss or damage to bags howsoever caused.

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6. How many pieces of luggage can I take on the flight?

One piece of hand luggage is allowed, the weight for the main bag can be 20KG. You can call our sales team at any point to reconfirm luggage allowance.

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7. Can I take hand language?

You are also entitled to carry one piece of hand luggage, which can fit under your seat or in the overhead compartment. It is advisable for one passenger to carry a small handbag/backpack between the group in which they can carry essentials like water, tissues, cameras etc.

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8. Will toothpaste and shampoo be provided in the hotel?

It is advisable to carry your own toiletries with you, as toiletries provided varies from hotel to hotel.

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9. Are towels provided in the hotels?

In all our hotels, towels and bed linen is provided.

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10. What should I carry in my hand luggage?

It is advisable passengers carry necessities that they may need for the day such as water, dry snacks, cameras etc. with them in their handbags. Also on the first and last day passengers need to carry their passports in their hand luggage as passports will be needed in immigration.

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11. What should I pack in my hand luggage for a Swiss Express Tour?

If you are travelling on a Swiss Express tour you are recommended to carry your toothbrush and essential toiletries in your hand luggage as you will be stopping at services in the morning to freshen up, before commencing a day of sightseeing, and will not be checking into the hotel until the following evening.

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12. Do I need to carry an umbrella?

It is advisable to carry an umbrella at all times.

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13. Shall I take my swimsuit?

Yes, as some of our hotels may have swimming pools. However please do note due to our itinerary it may not be possible for you to use this facility.

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14. Should I take a travel adaptor?

You will need a European adaptor to be able to charge your electrical items in Europe. For other locations please check with our sales team as to what adaptor you will require.

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15. Should I take my laptop?

You may take your laptop with you, however somel hotels do not offer free Wi-Fi.

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16. Do hotels have free Wi-Fi?

Some hotels may offer Wi-Fi free of charge.

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17. How can I make phone calls to friends and family back home whilst on tour?

You can make phone calls from your hotel room, however this will be charged directly to you, and the rates are usually quite high. You may be able to use your mobile phone whilst on holiday and you should check with your network operator if they can switch on the roaming feature of your mobile.

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18. What sort of food should I take with me on tour?

Although food is provided on tour, examples of food people bring to snack on include crisps, biscuits, Indian savoury snacks, drinks etc. We recommend you carry bottled water with you; it is safe to drink water from most western European countries except for Italy. There are some items which the coach companies will not allow on the coach which include Ice Cream, Burgers, Fries, Pizzas and other hot items. You will be informed of these items by the tour manager.

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19. What is the General information that you have sent me?

The general information that is attached within your email is information, that will help you prepare for your tour, we adivise passsengers to have a read through the information.

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20. Will I need to have vaccinations to travel on one of your trips?

All destinations have different health requirements and we provide health and vaccination guidelines for each relevant destination. Ultimately we are not licensed to give specific medical advice so please consult a healthcare professional for up to date information.

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21. Will I need travel insurance?

We highly recommend all our passengers to get travel insurance that is suitable for the type of tour they are conducting.

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For more information contact your travel consultant on +44 (0) 208 900 2323

Star Tours
312 Harrow Road,
Wembley,
Middlesex HA9 6LL
United Kingdom
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