You can pay by credit or debit card (International credit/debit cards issued outside the EU has a 2% surcharge), by cheque, cash or bank transfer.
For flight tours the full balance must be settled six weeks prior to departure, for coach tours it is four weeks prior to departure.
Please make all cheques payable to Star Tours Ltd.
As of January 15th, 2018 there is no surcharge if paying by a personal UK or EU issued credit card. There will be a surcharge if paying by a company or cooperate card of 2%.
Yes, the online system will only except your booking if you are making a deposit or full payment.
No we do not store card details, for future payments you would need to call us back with your card details. Our payment partners may store your card details in line with the regulations of the FCA.
We can only update your account when the monies are physically in our account. However we can put a note on your account if you send a screen shot.
When you complete online payment transfer, you will see a screen confirming the payment is done with payee account number and amount.... to send us proof of your transfer please, "Print Screen" this page and copy into an email, and send it to us with your booking reference. please email to [email protected]
Bank transfer is the same as a wire transfer, this just is the term used for transferring funds (payment) from one account to another account. When you are making a bank transfer please remember to use your booking reference number as the payment reference.
If you are making an online booking you will only be able to pay in GBP. If you are visiting one of our branches outside the UK you can use local currency.
You can state on the booking form if you wish to, would prefer someone to call you to take your card details over the phone.
No, we can only accept online payments in Pound Sterlings.
Over the years, many travellers worldwide have lost their holidays, seen no refund and been afforded no recourse when the company they had reserved their holiday with goes into liquidation. Star Tours is a member of ABTA (Association of British Travel Agents) and for your further protection and peace of mind - ATOL (Air Tour Operators Licence). By reserving your holiday through an ABTA and/or ATOL-accredited organisation such as Star Tours your travel arrangements and associated funds are 100% financially secure.
We do charge a 2% surcharge on all debit/credit cards that are not issued by a UK or EU bank.
