Groups and Communities

Groups and Communities

Groups and Communities

Arranging holidays can be both tricky and complex as well as time-consuming for many of us. So if you are planning to arrange your own trip with friends and family or for your community, why not let Star Tours take care of it for you.

Escorted tours are the ideal way to experience a chosen destination, for a variety of reasons and they are the perfect way for those that have a limited amount of time to see all of the highlights of a region or nation. Immerse yourself in the culture and history from Paris 3 days to Grand Europe itineraries, we have something to suit all or we can build the tour to your needs. Our full programme of tours can be viewed on this web site or you can order the brochure, but remember we can also tailor make tours to your requirements.

If what you want is not advertised, then please email us and we will look at building your group holiday for you. We can arrange a tailor-made itinerary, as per your requirements, make suggestions, advise you on various itineraries along with outstanding service, and we will endeavour to provide you with an unbeatable group price

We understand that it is not always possible to fill up an entire coach, in which case, why not choose from one of our scheduled tours

(The minimum group size required is 15 people)

Why Book with Star Tours

  • Winner of 10 British Travel Awards

  • A huge variety of destinations

  • ATOL & ABTA bonded

  • More excursions included in your price

  • Passionate & expert Tour Managers

  • Nation-wide pick-up points

  • 24hr dedicated team to handle all your queries

  • 3/4* Hotels

  • Tips included on all our European Holidays

  • Flexibility - make amends to bookings i.e name change 4-5 days prior to departure date


What happens next?

Step 1 - For general information and advice, please send us an email to [email protected]

Step 2 - Once we have received your enquiry by email, we will produce a no-obligation quote for your group with an individual reference number. This will detail the cost, hotel and itinerary options and deposit required. Please discuss this with your group. We will call to confirm receipt of the offer and be in touch to gauge feedback and discuss suggested changes. We can create promotional material to encourage interest in the proposed tour.

Step 3 - When you have sufficient interest and want to proceed, please contact us and we will ask the hotel to reserve rooms while you collect deposits. We will send you a booking form to sign and passenger information forms to complete. These forms will ask for names, DOB, passport details and room type.

Step 4 - Return the signed Booking Form along with your non-refundable deposit of 25%. The payment should be made by one person who is the Group Leader via cheque or bank transfer. Cheques should be made payable to Star Tours Ltd. For tours with a flight element, we may not be able to hold air seats. So, deposits and names as per passport will be needed at the time of confirmation. Once this is done, some airlines may charge to amend names or spellings so it is important to get this correct the first time.

Step 5 - We will send you a confirmation to show the breakdown of the cost and balance dates. Passenger Information forms can be returned between the date of booking and the balance date.

Step 6 - We will be in contact to remind you of the balance date, advise missing traveller details and reconfirm final details. On your return, we will be in touch as we would be pleased to receive feedback from you and your group.

Tips for Group Organisers

  • First-time organisers - use the brochure itinerary as a guide and amend accordingly
  • Have a budget in mind so we can arrange a quotation to suit
  • Make use of our promotional material, knowledge and advice - Please ask if you have any questions
  • If possible, have people in reserve in case of cancellations to avoid charges
  • Consider room arrangements when discussing with your group
  • Consider seat allocation when travelling by coach – a plan can be provided
  • Ask for deposits as early as possible from the members of the group
  • Keep a record of payments made, by whom, when and how much – we can provide you with documents for this
  • Set a deadline for final bookings as this will prompt members to reply
  • Check our confirmation in full or call and double-check with one of the team
  • Remember special requests from your group, dietary needs, mobility, etc
  • Remember to ask for final balances at least two weeks before they are due
  • Let us know when your group meets so we can arrange to call you when convenient.